Check out our FAQs
HOW MUCH DO YOUR CAKES COST?
Prices vary depending on the size, detail, intricacy, and complexity of your design. Cakes start at $350. Sculpted Cakes start at $400. The average cost of a sculpted cake can range between $500 - $650 or more depending on the size and design.
Wedding cakes start at $5.00 a serving.
Celebration cakes start at $4.00 a serving.
YOUR CAKES LOOK GOOD, BUT DO THEY TASTE GOOD TOO?
So glad you asked! YES! Our Cakes are made using only high-quality ingredients, including real butter, milk, flour, sugar, eggs, and fresh fruit. We also outsource and use organic and locally grown ingredients when available. I am also constantly testing and trying new flavor combinations to ensure innovation and originality! Also, NO FROZEN STUFF HERE! This ain't no COSTCO or grocery store frozen cake shop! So YES! They do taste as good as they look!
DO YOU SELL SHEET CAKES, READY-MADE CAKES, OR "BASIC"/SIMPLE CAKES?
Although I'm best known for my crazy, realistic, artistic one-of-a-kind works of art that are "centerpiece" cakes. I do offer sheet cakes and basic celebration cakes and cupcakes.
I work closely with each client to make sure each "show-stopping" cake is unique and reflects the recipient's personality and sense of style.
Since I am a CUSTOM CAKE BAKERY, It is very rare that I have grab-and-go cakes available. If I do, it will be a holiday promotion that is advertised on my Instagram / Facebook page! So be sure to follow me so you'll stay informed!
DO YOU MAKE GLUTEN-FREE OR DIETARY CAKES?
The short answer is no, I do not offer gluten-free or sugar-free cakes at this time, but I'm currently testing out some of these types of recipes and will hopefully be adding them to the menu soon sometime in the future.
IS A DEPOSIT REQUIRED TO PLACE AN ORDER?
Yes, I require a non-refundable 50% deposit to book your order. If your balance is not paid IN FULL one week prior to the event, you forfeit our deposit, and risk not being accommodated.
WHY IS IT NON-REFUNDABLE?
Because remember when I told you I BOOK UP OFTEN?.. Well, there would be NO WAY for me to go back and get all of the customers I said NO to, to backfill YUR SPOT if you decide to cancel your order. Your deposits ensure availability FOR YOU and I manage my entire production schedule based on YOUR ORDER once you book it.
After we discuss the details of your event and decide on the cake design you'd like if you are interested in booking and would like to proceed, I would require a non-refundable 50% deposit to secure your date. The remaining balance must be paid in full one week prior to your event. NO EXCEPTIONS. I will send a reminder email to you prior to and 1 day after the due date. Please take note, If the balance is not paid in full one week prior, the order will be canceled and your deposit forfeited. The balance and deposit are both NON-REFUNDABLE and NON-TRANSFERABLE, meaning you can NOT cancel one date and then change it to another without first discussing it with me first.
WHAT FORMS OF PAYMENTS DO YOU ACCEPT?
I accept all credit cards and cash only. For your protection, I do NOT process credit card orders over the phone,. However, for your convenience, I will email you an invoice for you to pay online.
WHAT IS YOUR REFUND/CANCELLATION POLICY?
A non-refundable deposit of 50% is due upon order placement. Balance is due in full one week prior to our event. If an order is not picked up on the day of delivery, or delivery is denied, the client is still responsible for the full balance of the order. I will make every attempt to contact you in the event of a missed pickup or denied delivery. If a cancellation is made less than one week prior to your event, the balance is still due in full. Please understand that when you book an order, I decline other orders, If you cancel, that could results in hundreds of dollars lost, just to accommodate your order.
IN THE EVENT OF CANCELLATION:
- All requests for cancellation must be made in writing.
- If cancellation is received, your deposit will not be refundable.
- If a cancellation is received less than one week prior to the promised delivery/pickup date, the full balance is still the client's responsibility.
I DO NOT OFFER REFUNDS FOR ANY REASON INCLUDING:
- Cancellations after the deposit has been paid, includes events that have been canceled
- Disagreement on taste - All my cakes are taste-tested regularly, and I can guarantee their freshness and taste. You may read reviews from previous customers to view their satisfaction.
- Final design outcome - I will communicate with you as much as needed during the design process to ensure we are in agreement.
- Damage incurred to cakes you pick up. Transported cakes should sit secured on a stable, flat surface, away from any heat source. Drive cautiously, no sudden stops or turns, and beware of train tracks and potholes.
- Damage incurred to the cake before, after, or during the event. Keep your cakes away from heat sources, curious little fingers, or hungry pets!
- Running out of cake. I use the industry-standard cake servings of 1" wide by 2" deep, used by caterers and reception venues as a guideline for my servings quote. If you plan to serve larger slices, you may want to order a larger cake - or add cupcakes.
DO YOU DELIVER?
Yes, I deliver within 60 miles of the bakery ( I service Sacramento County, Yolo County, and other surrounding areas). The price of delivery is based on location and is $1.00 per mile Roundtrip.
DO YOU SHIP YOUR CAKES?
The short answer is no, I do not ship cakes, for many reasons, but mainly because I can't GUARANTEE it would make it to you in one piece, no matter how well it's packed. HOWEVER, I have successfully shipped a cake the next day to LA county - and if a customer REALLY WANTS a Cake Jewel Designed cake, I will do my very best to accommodate the request, the customer accepts all responsibility for shipping and damage to the cake.
HOW MUCH ARE CAKE TASTINGS, AND WHAT DO THEY ENTAIL?
I charge $25 per couple for tastings, but when you book your order with me, the $25 gets applied toward the order. I recommend that you bring in any pictures, invitations, etc., that may help us come up with something perfect for your event. You can choose up to 3 flavors for your tasting, and I will send you home with some cupcakes as well.
*Tastings are by appointment only, so give me a call about the event and to check the availability. We will meet either at my home cake studio in Rancho Cordova or at a location we both agree on.
HOW DO I PLACE AN ORDER OR REQUEST A QUOTE?
There are 3 ways to order! You may call, email me at firstname.lastname@example.org or complete the QUOTE REQUEST FORM! Either way, I'll need ALL the details regarding your event in order to provide you with a quote. (Date, Time, Theme, colors, flavors, amount of servings needed, and ideas or pictures you have for reference).
HOW LONG WILL IT TAKE FOR YOU TO GET BACK TO ME?
I will review your submission and get back to you within 48nhours. If you need faster service, you may give me a call M-Sat from 10 am-6:30 PM at 916-296-0388 but keep in mind, that I do not give quotes over the phone because each cake is unique and there are no set prices except for the cakes you see in the gallery. I am closed on Sundays.
DO YOU HAVE A RETAIL STORE WHERE I CAN WALK IN AND VIEW YOUR WORK?
No, I operate a fully licensed and insured cottage Home-based bakery studio. However, if it's pictures you want to see, I have almost ALL my work featured online HERE. You can also follow me on Facebook or Instagram to see some of my most recent work!
HOW EARLY SHOULD I PLACE MY ORDER?
A cake order should be placed as soon as you have finalized all details of your event ( colors, theme, design, amount of servings, etc.) since I usually book a few weeks (or sometimes months) in advance, I do encourage early ordering. (4-6 weeks advance notice is recommended, but I'm happy to fit you in whenever my schedule permits).
4-6 WEEKS!? ARE YOU CRAZY!?
Trust me, I am in business to help serve as many customers as I can. HOWEVER, I AM HUMAN, and there are only so many hours in a day. I specialize in over-the-top EDIBLE ART! So generally speaking, people who book me are usually planning parties or vents well ahead of time! (NOT at the last minute).
I love you dear future customer - and would be HONORED to create a cake for you. But don't be upset with me if you decide to wait until the last minute, or want just a "SIMPLE CAKE" and then I'm booked. I take all the custom orders I can fit into my production schedule. If I'm booked, it simply means other people DID NOT wait until the last minute!
I am happy to be a SWEET part of the community! It is my pleasure to donate products to help charitable organizations wherever I can for a great cause. Donation requests can be submitted via email to email@example.com. Please include a letter explaining what charity you present, what the cake or cupcakes will be used for, and your non-profit tax ID number. Please understand that I am unable to fulfill ALL requests, but will do my best to help. Please give me as much advance notice as possible.